Shipping Policy for YourFramedArticle

How long does it take?

Every frame is made to order from your article:

1. Design proof — We email your design proof within 48 hours of your order (weekdays). Nothing is printed until you approve it, and revisions are free.

2. Production — Once you approve, your frame is printed and framed at a production facility close to the delivery address.

3. Delivery — Your order arrives within one week of your approval. Express shipping is available for select destinations.

Most orders arrive 5–10 days after ordering, depending on how quickly the proof is approved.

Holiday deadline

Order by December 16 for delivery before Christmas in the United States. This date may be updated during the holiday season if carrier delays change. Shipping elsewhere? Order earlier or contact us to confirm timing.

Where we ship

United States, Canada, United Kingdom, Australia, France, Germany, Belgium, Spain, Portugal and Switzerland. For other destinations, contact us before ordering.

International shipments may be subject to customs fees, import duties or taxes imposed by the destination country, which are the customer's responsibility.

Shipping costs

Shipping costs depend on the destination and frame size and are shown at checkout before you pay. Free-shipping promotions are announced on our site when available.

Tracking

You receive a tracking number by email as soon as your order ships. No signature is required unless you request one at the time of order.

Damaged or lost orders

If your frame arrives damaged, email your order number and a photo of the damage to info@yourframedarticle.com — we reprint and reframe it free of charge. If your order hasn't arrived within the expected timeframe, contact us and we'll investigate with the carrier.

P.O. boxes and military addresses

Please contact us before ordering.

Customer service

info@yourframedarticle.com — Monday to Friday, 9 AM to 5 PM Eastern Time.