Privacy Policy

Version française : Politique de confidentialité

Effective date: November 14, 2026

YourFramedArticle ("we") turns published articles into custom framed prints. This policy explains what personal information we collect, why, who we share it with and what your rights are. It applies to yourframedarticle.com, our Etsy shop and the emails we exchange with you.

Business: 9523-5115 Québec inc., doing business as YourFramedArticle, 175 Chemin Sainte-Foy, Québec City, Québec G1R 0E6, Canada.

Person in charge of the protection of personal information: Alex Couture, info@yourframedarticle.com.

Information we collect

  • What you give us: your name, your email address, the article to frame and your notes when you ask for a preview or a quote or write to us; your shipping and billing addresses and your order details when you buy; the recipient's name and address if you send a frame as a gift; the content of your emails and messages.

  • Payment: handled by Squarespace, Etsy and their payment processors. We never see your full card number.

  • Use of the site: cookies and similar tools collect your IP address, information about your device, the pages you view and your clicks. See "Cookies".

How we use it

  • To prepare your proof, and to produce, ship and track your order.

  • To answer your questions and follow up on a preview or a quote.

  • To send you our news and offers, if you are on our mailing list. You can unsubscribe at any time with the link in our emails.

  • To measure and improve our site, our ads and our designs.

  • To meet our legal and accounting obligations.

We do not sell your personal information.

Artificial intelligence. We use artificial intelligence tools, including Anthropic's Claude, to help us prepare designs and handle orders and messages. A person makes or reviews every proof before it is sent, and no decision about you is based solely on automated processing.

People featured in an article. We sometimes write to people or businesses mentioned in a published article to offer to frame it. We then use public information (the article, the contact details shown on their website) and online search tools. To stop receiving our emails, reply "stop" or write to us: we keep only your address and your refusal, so we do not write to you again.

Sharing

We share your information only with the providers that help us run the business:

  • sales and payment: Squarespace, Etsy;

  • printing and delivery: Gelato and the carriers;

  • email, files and work tools: Google, IONOS, Notion, Make;

  • hosting and storage: Fly.io, Tigris;

  • artificial intelligence and web page reading: Anthropic and other providers of these services;

  • analytics and advertising: Google, Meta, Microsoft;

  • an independent designer, for the orders they prepare.

Most of these providers are located outside Québec, mainly in the United States, so your information may be processed there. We may also disclose information when the law requires it.

Cookies

Our site uses essential cookies (cart, form security), analytics cookies (Squarespace Analytics, Google Analytics and Microsoft Clarity, which records how visits unfold) and advertising cookies (Google Ads, Meta pixel), which measure and target our ads. You can block or delete cookies in your browser settings, or use a tracker blocker. Without essential cookies, the shop may not work properly.

Google user data

Our prospecting tool connects to the YourFramedArticle Gmail account through Google APIs, only to prepare drafts. We do not access the Google accounts of our customers or visitors. YourFramedArticle's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How long we keep it

We keep order records as long as tax rules require (usually 6 years) and design files so we can reprint your order. Other information is kept as long as it serves the purposes described here, then deleted. You can ask us to delete it at any time.

Your rights

You can ask to access your information (including a copy in a commonly used format), to correct or delete it, to know where it came from, and to withdraw your consent at any time. Write to info@yourframedarticle.com; we answer in writing within 30 days. If our answer does not satisfy you, you can contact the Commission d'accès à l'information du Québec (cai.gouv.qc.ca) or your local privacy authority.

Security

We use well-known providers and encrypted connections, and only the people who need it have access to your information. If an incident creates a risk of serious harm, we will notify the people concerned and the Commission d'accès à l'information.

Changes and contact

We may update this policy; the date at the top shows the version in force, and important changes are announced on this page. Questions: info@yourframedarticle.com.